Site Reliability Engineer

SW Agency

RC Link is the primary contributing developer of RC Link, the decentralized computing platform powering the verifiable web. RC Link is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. RC Link helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. RC Link also works with top Web⚠ teams, including Aave, Compound, GMX, Maker, and Synthetix. RC Link was ranked in Newsweek’s ⚠ Most Loved Workplaces ⚠ in both the United States and ST Experts .

The Engineering Team

At RC Link, our engineering team pushes the scale and capabilities of decentralized applications across the industry. The RC Link Network holds >⚠% market share in the oracle space, solving real-world problems by enabling smart contracts to securely interact with off-chain data/computation.

We value talented and driven craftsmen who work collaboratively to tackle complex challenges, deliver product impact, and grow as builders. Join us and shape the future of blockchain technology and decentralized finance.

The Infrastructure team enables RC Link development and empowers engineers to continue building and supporting crucial products and services that have a profound impact in the blockchain industry. Recently, RC Link crossed $⚠ trillion TVE (total value enabled) as an undisputed leader in the oracle space. Reliability is vital to the success of our company. As a staff SRE on a newly formed infrastructure observability team, you will be working to improve reliability, performance, and reporting by implementing self service tooling while improving our logging, metrics, and end to end tracing capabilities.

This job would be perfect for someone who has a track record of building and delivering solutions to ambiguous, complex problems, has experience mentoring and growing an observability team, and has been successful influencing partners in adopting observability best practices and workflows.

We are distributed across time zones and continents and we embrace remote work. Our on-call rotation uses the follow-the-sun pattern: you will be on-call some of the time, but your shifts will be during your day and our team is large.

We all have different backgrounds and are determined to help you succeed no matter where you are or who you are. If you think you would do a great job at RC Link, we are looking forward to speaking with you, even if you don't match ⚠% of the job requirements: those describe people we've usually had a great time working with, but they're not a tick-box exercise.

Your Impact
  • Build and orchestrate large, distributed infrastructure with a focus on observability
  • Ensure reliability, security, and performance exceed our defined SLAs
  • Partner with engineers from across the company to help troubleshoot issues, deploy solutions, and increase visibility to our data flows end to end
  • Accelerate investigations to root cause analysis through effective insights derived from these data streams
  • Provide technical leadership and mentoring to your team and others
  • Champion reliability and observability best practices
Requirements
  • ⚠+ years of relevant professional experience. You probably have worked on a devops, infrastructure, SRE, and/or platform team before
  • Ability to develop software outside of the scope of typical infrastructure requirements and configurations or implement shared libraries and data analysis solutions
  • Have led large cross-team initiatives and can demonstrate a successful track record with quantifiable metrics that impact the business
  • Practical experience in shell scripting and demonstrable skills in at least one higher-level language
  • Excellent understanding of Linux
  • Expert knowledge in all aspects of designing, monitoring, and alerting on large real-time systems
  • Experience with monitoring, logging, alerting and end to end tracing is a must
  • Experience with distributed systems and container orchestration.
  • Strong communication skills. You can give and receive constructive feedback, and you do not shy away from planning meetings and code reviews
Desired Qualifications
  • Excitement for blockchain, Web ⚠.⚠, and similar decentralized technologies.
  • Experience running any infrastructure in the blockchain/web⚠ space
  • Ability to scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
  • Experience with internal developer platforms and service catalogs; specifically implementing self service tooling to enable observability
  • Experience with setting team priorities (OKRs) and aligning business processes required to get a product/service from ideation to production (PRD, RFC, etc)
  • Experience working remotely in a distributed team
  • A strong desire to grow and challenge yourself. We would expect you to constantly find ways to improve and automate services to reduce toil

#LI-JM⚠

All roles with RC Link are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.

Commitment to DW&H Link

RC Link is an DW&H Link employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at @ .

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