Air Export Operations Associate

KB Experts - RB Team is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in ⚠ countries and employs roughly ⚠,⚠ people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, RB Team enables its customers to trade and grow by transporting goods anywhere - all over the world.

RB Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. RB Team is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Key Responsibilities
Direct Responsibility:
⚠. Operations Execution
• The Air Operations Associate is responsible for planning and executing operational activities related to Air Operations and will involve all the file management and operations activities.
• The incumbent must act as the owner of the job file and will also be responsible for creating and updating of shipping documents, milestones and customer invoices in the system. This role will need close coordination with customers, customer care team, pricing team and all other relevant stakeholders to ensure that best in class service is given to our customers.

Indirect Responsibility
⚠. Strategy/Product Management
• Identify and share market trends, opportunities and customer needs
• Support the execution of global initiatives and strategy within the Country, the Area & the Global Network.
⚠. Carrier and Customer Relationship Management / Procurement
• Support the Area function in maintaining carrier relations
• Actively support & build strong relationships with customers
• Own customer experience.
Who we are looking for
• Prior Air Export experience is required
• Analytical skills
• Excellent communication skills
• Ability to communicate in a confident manner
• Drive for results
• High drive to solve issues
• Well organized when working under pressure
• Works together with others in the business unit to achieve results
• Consistent communication levels internally and externally (“sundown principle”)
• Cross cultural awareness.

If you are looking for a positive change in career and you are ready for this challenging new chapter, we look forward to receiving your application!
We Offer
A career at RB Team means working in a culturally diverse, performance stimulating environment. You'll be part of a rich heritage and a youthful and exuberant logistics company that aims to be an inspiring and challenging place to work.
We believe that a successful career includes a variety of experiences that stretch you, take you out of your comfort zone and offer you an opportunity to grow in ways that also build your business.

We offer you:
• An exciting and attractive career in an ambitious environment with the possibility of continuous professional and personal development.
• Local and global career opportunities within the Group.
• A competitive salary package and benefits.
• Great atmosphere and working with best professionals.

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