Senior CCH Tagetik Client Trainer page is loaded

Senior CCH Tagetik Client Trainer

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locations

NLD - Arnhem

time type

Full time

posted on

Posted 23 Days Ago

job requisition id

R0040172

Senior CCH Tagetik Client Trainer CCH Tagetik, who are we? Wolters Kluwer (AEX: WKL) enables finance, legal, tax, and healthcare professionals to be more effective and efficient. We provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts.

We understand the complex challenges that face the Office of the Finance and translate that knowledge into intuitive, enterprise-scale CCH Tagetik performance management software solutions that drive business results.

With over 180 years’ experience in the markets we serve, Wolters Kluwer is lifting the standard in software, knowledge, tools and education. For more information, visit

www.tagetik.com

and

www.wolterskluwer.com

. The role As a Senior Tagetik Training Specialist, you will independently research and develop new training courses and related digital assets, maintain existing training material and, if required, deliver the content in a live class. You will be required to become an Subject Matter Expert, and be fully owner of the relationship with external SMEs, Product Owners and the Training coordinators. You will support the team in more complex tasks and you will be able to deliver with a high quality standards classes on advanced CCH Tagetik areas, in local language, English and possibly a 3rd language. You will be responsible to organize, manage and balance the activities related to research, development, delivery and internal knowledge sharing. Essential Duties and Responsibilities: Assists the Academy/Knowledge Management Team and the Global training network, with the ability to solve complex issues in a timely manner, or when possible, to act proactively to avoid the arise of any issue; You deliver classes on 2/3 processes of Tagetik (Local and English) but are aware of all the other existing processes and you are able to make reference to those topics; You are able to propose, create, update and respect a project plan for new assets development (from the collaboration with external stakeholders, to the deliverables for digital team and training network); Is able to manage changes and updates to their development plan according to market needs; Continuously improve your skills by means of both on-the-job experience and informal learning; You are able to manage a difficult or large class, both from a human and professional point of view; You are able to reply and manage questions outside the training scope in a professional way; Works towards the development of the Global Education business, suggesting additional training to existing customers or creating business opportunities; You are aware and curious about all aspect of the Business, regardless of your specific area of expertise. Other Duties: Ability to effectively prioritize and execute multiple concurrent work streams in a high-pressure environment; Pro-active in creating and ensuring quality and freshness of existing content (Knowledge Base articles, Training Material, Enablement videos, etc.); Capability to foster mutually beneficial relationships; Supports coworkers and promotes a positive work environment; Other duties as assigned. Required Skills: Bachelor’s Degree in a related field preferred; 5/6+ years of experience with CCH Tagetik; Alternatively 4/5+ years of experience with CPM (preferred) or ERP platform; Experience in technical training or technical documentation is a big plus; Ability to work on own initiative as well as part of a broader team; English proficiency (C2 preferred, C1 minimum) and an additional language is a big plus; Excellent written and verbal communication skills; Good problem solving and strong collaboration skills; Knowledge of accounting basics desired; The willingness to always improve and be up to date with the latest trends; Open-minded and open to interact with people from different background and cultures. Travel requirements Travel (in Europe and overseas up to 20%) might be required for Corporate events, in-person Training delivery or content development needs. Location We are open to hiring throughout Western Europe. Italy, Belgium, Germany and The Netherlands are all possible locations for you to be situated. Our offer Tagetik is a great company, with a lot of attention for personal development and offers you among other things: A salary that fits your experience; Bonus and good terms of employment; A challenging and dynamic surrounding with a lot of space to develop within a fast growing and successful organization; Knowledgeable and motivated colleagues offering deep CCH Tagetik and Corporate Performance Management experience; While working with us, you’ll acquire valuable skills, gain access to a vast and diverse network of talented professionals and enjoy training and educational opportunities. Apply If this sounds like an interesting job to you, we would love to hear from you. Simply by clicking on the apply button! Contact Rasi Fawaz Corporate Recruiter Email:

Rasi.fawaz@wolterskluwer.com

Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. Our employees are at the cornerstone of bringing our vision to life. O

ur pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems. At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless

opportunities.

Join us and build a brighter future! The Power of Purpose

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

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