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Manager,Commercial & Operations

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locations

LG UK London (40 hours per week)

Schiphol-Rijk

time type

Full time

posted on

Posted 12 Days Ago

job requisition id

REQ_00036169

We’re looking for a

Manager, Commercial and Operations in London or Schiphol Riijk Job Purpose Conduct Quantitative and qualitative analyses of C&O initiatives that have a material impact on the Group

Shape selected commercial strategies (branding, proposition, go-to-market, sales channels, etc), support the in-market blueprint / solution and work with central/local teams to drive measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer

Support the

commercial/operational

side of strategic programs, such as Netco/Servco separation,

post-merger-integration

activities or digital transformation programs.

KEY ACCOUNTABILITIES Produce robust quantitative analyses to drive commercial insights and recommendations

Turn your analyses into structures material, presenting it to stakeholders.

Support team Director’s decision making and project / area leadership with your insights

Help shape commercial strategies around product, service and experience: providing expertise to the proposition blueprint, the branding elements, the go2market strategy

Co-ordinate across departments within Liberty Global and the OpCos (finance, technology, strategy, legal and the people team) to achieve shared business objectives in the commercial/ operations domain

Measure the success of program implementations around the group / all opco’s – tracking KPIs in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer

Contribute data and opinions to the reporting on commercial guidance and insights to the Liberty Global Executive and non-Executive Board (on a non-recurring basis)

Stay informed about commercial, operational and technological trends and innovations relevant to the industry

KNOWLEDGE & EXPERIENCE ESSENTIAL SKILLS & ABILITIES: Strong analytical skills

Strong presentation skills, excellent communicator and capable of communicating to a range of stakeholders

Service orientation, non-opiniated, consultative style

Collaboration mindset, attitude and way-of-working,

Hands-on mentality

Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy

Fluent in English

DESIRABLE SKILLS & ABILITIES: Experience in corporate strategy and commercial environments

Proven track record in strategic thinking, transformation management, commercial management, operations

Strong financial modelling skills

What’s in it for you? Competitive salary + Bonus

25 days annual leave with the option to purchase 5 more

Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance

Matched pension contribution up to 10%

Access to our car benefit scheme

Access to our online learning platform to continue to develop and grow your career with us

The chance to join an innovative, fast-paced and passionate team

Who are we? We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.

About Us

Our Story We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

OUR FUTURE OUTLOOK IS EXCITING, TOGETHER Privacy Policy The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively “your data”) will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the “Liberty Global Group”, “we” or “us”) and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact:

Peopleservices@Libertyglobal.com

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