ELPRO is a global acting Swiss manufacturer of innovative solutions for monitoring of critical climate data in various supply chain processes data in various supply chain processes – especially in the area of pharma industry, healthcare and life science. ELPRO employs 200 employees worldwide and owns subsidiaries in Switzerland, Germany, Great Britain, Japan, the BENELUX countries and Scandinavia as well the USA and Singapore.

To support our Customer Success Team Europe per immediately or on agreement we are looking for an engaged

Customer Success Specialist (m/f/x)
Site‘s-Hertogenbosch

• Customer onboarding & customer loyalty
• Preparation of quotations
• Order processing
• Customer support – provide technical support
• Support Sales and Service
  

For Benelux, Denmark and UK

• Completed commercial or similar training
• Professional experience in Customer Service/Customer Success & Customer Care
• Good Dutch, English and French know-how in writing and speaking – German is an advantage
• Good IT skills
• Ability to work in a team (working with teams worldwide)
• Technical flair
• Strong initiative to find the necessary resources to be successful in this role

• Fundamental onboarding and internal training to Customer Support/Sales Support Specialist
• Engaged and motivated colleagues
• Carry responsibility and work independently
• Informal working atmosphere
• Good working conditions