Voco® The Hague, an IHG Hotel About us voco® The HagueCan you imagine, going to work at a beautiful hotel in the city center of The Hague? Arriving in a busy hotel with happy guests, waiting for you to make their stay unforgettable? At voco The Hague, this will be your daily life! Together with an amazing international team, you will impress the guests with your hospitality and give them memories that last a lifetime. Not only are you responsible for the guests, but also your team. This is your time to shine! You will be the role model for all the other hosts, and you will be their rock during busy times! voco® The Hague will become your second home, sounds good right? Destination: voco® The HagueCome on into an iconic former bank building where offices and ATMs have made way for a brand-new hotel. First impression? 204 elegantly furnished rooms, 7 floors and a warm welcome from your future team. Inside voco® The Hague you will have your place at the beautiful front office.  Your day to dayAs Front Office Supervisor, you are the connection between the hotel leaders and the operational team. But there's more to it, you are also the one that makes sure the guests are happy and operations run smoothly also outside of office hours. Simply said, you are present when you are needed, and when you're not, you have organized your work in such a way that you do not have to worry about it. As Front Office Supervisor you are the person that knows every little corner of the hotel, and every colleague, you can state that you are the voco® The Hague expert. Ready to land this job? - Maintaining a high level of guest satisfaction through actively communicating with the guests before, during and after the stay. - Ensuring the quality of the hotel product is always at the highest possible level. - Monitoring the service behaviors of hosts in all departments and ensuring the voco® brand promise is delivered throughout the guest journey

Opleiding

Niveau Mbo-algemeen

Overige

Talen: Nederlands

MBO-Algemeen