This is an all-round position with a wide range of working environments. You are the F&B employee, Front Desk Attendant, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver, available for breakfast, lunch, diner and bar…that's you! You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL. Your day will consist of: - Working together with the team to deliver exceptional experiences to our guests - Serving beverages & food to our guests, making recommendations when appropriate - Keeping your work area clean and organized, be aware of the foofd & safety program (HACCP) - Taking care of the equipment used - Advising guests about the local discoveries - Sharing your knowledge about unique discoveries with our guests and colleagues -  Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key. - Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation. - Process all payment types such as room charges, cash, checks, debit or credit - Process all check-outs including resolving and any late and diputed charges - Answer, record and process all guest calls, messages, requests, questions or concerns - Coordinate with Housekeeping to track readiness of rooms for check-in - Supply guests with directions and information regarding property and local areas of interest - Run daily reports (number of arrivals, departures), identify any special requests and check reports for accuracy - Complete designated cashier and closing reports. Count bank at the beginning and end of the shift. Balance and drop receipts according tot Accounting specifications

Ref.nr.:98886200612HOPRNL - RT163675688

Opleiding

Niveau Vmbo

Overige

Talen: Nederlands

VMBO

Aanbod

This is an all-round position with a wide range of working environments. You are the F&B employee, Front Desk Attendant, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver, available for breakfast...