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Blue Lynx followers, beware of scammers impersonating our brand on social media platforms! Remember, we never ask for personal or bank details, and all employment offers go through proper screenings, interviews, and contracts. Stay safe and report any suspicious activity to us directly at +31 (0)70 311 7822 or thehague@bluelynx.com. Junior Sales Support – Dutch & English

Region: Netherlands: Amsterdam Languages: Hiring type: Company hire Duration: 1 year with view to extension ASAP Job ref.: 23-0451 Contact: Juan Guarin +31 (0)70 311 7822 juan@bluelynx.com Description

Our international client is a trusted ally in technology and payment solutions, enabling retailers to enhance their performance by offering shoppers an enriched experience. Currently, they are looking for a

Junior Sales Support

to join their expanding team in Amsterdam. Your responsibilities will include telephone customer service, ongoing maintenance of the customer master data and complaint processing. You will be acting as an interface to clients and sales colleagues by supporting them with general administrative tasks. Job Profile for Junior Sales Support Responsibilities will include but not be limited to: Central point of contact for all retail customers Respond to retailer requests addressed directly or via (Key) Account Managers Support (Key) Account Managers in providing service to their customers Improve retailers’ knowledge and usage of the company’s services Manage on-boarding of new retailers and contract changes for existing retailers Document retailer-specific activities in the CRM (SalesForce) Recover rejected forms in collaboration with processing, recovery and sales teams Manage and update retailer master-data Coordinate the local marketing efforts with the Account Managers and Key Account Managers Maintain sales and merchant support operations Create reports both for Sales and Management teams Provide support in communications towards merchants Answer direct phone calls and emails Respect all applicable corporate guidelines, including but not limited to data protection, competition law, delegation of authority, pricing, onboarding, branding, etc. Candidate Profile for Junior Sales Support Must be fluent in Dutch and English, both written and spoken Have experience in a Customer Support role Excellent communication and organisational skills Analytical skills with strong attention to detail Able to create productive relationships with internal and external customers Able to multitask projects and priorities Must be flexible and a team player in a cross-cultural environment What Our Client Offers Become part of a successful and positive team Good balance between work and private life, with the option to work partly at home Career opportunities in an international company Already imagine yourself in this position? To make the first step, click Apply or email us your CV at cv@bluelynx.com Please note:

Candidates may be required to present references and diplomas, and may have a background check done as a part of the Blue Lynx recruitment procedure. Thank you for your application with Blue Lynx. Due to the volume of applications we cannot respond to everyone. Therefore, when you have not had a call or email from one of the Blue Lynx Recruiters within 5 working days your CV has not been selected. Please register with Blue Lynx when you have not already done so, click Register Online You can email queries and question to cv@bluelynx.com . For a broader picture of Blue Lynx and all published vacancies please visit Kind regards, The Blue Lynx Team

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