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Virtual Account Manager Lab Products & Services (x|f|m) - Remote
- Manage your accounts and focus on either increasing penetration at our existing customers, and/or acquiring new customers
- Cultivate strong customer loyalty and build long-term relationships
- Promote assigned portfolio of the Lab Products and Services unit incl. cross-selling, remotely using all available technology
- Ensure and repeat orders by understanding the process and patterns of customer purchase decisions
- Conduct regular check-ins and business reviews with customers
- Understand customer's processes and identify opportunities and customer priorities
- Lead price and contract negotiations
- Deliver ongoing product servicing by providing accurate product information, trainings & support where needed
- Maintain accurate CRM customer data and documentation of contacts, orders, requests, etc.
- Utilize all available sales tools to maximize sales efficiency (i.e. Salesforce)
- Lead generate and work with Field BioAnalytics teams and Product specialists
- Professional or educational background in scientific field (e.g., Life Science, Biology or Business-related education)
- First working experience within sales processes, including opportunity qualification, planning and sales negotiation with the ability to independently close deals with customers
- Strong understanding capabilities, collaboration potential, innovation capabilities, and achievement drive
- Demonstrated track record for consultative interactions with customers, prospective customers, and fellow employees
- Good presentation / communication skills over phone & Video Conferencing
- Excellent oral and written communication skills in English, Dutch would be an asset
- Identification with our core values: Sustainability, Openness, Enjoyment
As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of Benefits:
- Personal and Professional Development: Mentoring, leadership programs, Talent Talks, LinkedIn Learning, internal seminar offerings , coaching for managers
- Work life balance: Flexible work schedule in a fully remote position
- Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, "buddy" as point of contact, intense training on the job and on our applications
- Travel benefits: Company car including private usage
- Welcoming Culture: Mutual support, teamspiritand international collaboration; communities on numerous topics, such as coaching, agile working and business women network
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