The Regional Housekeeping Manager will perform all duties associated with housekeeping services within the confines of our PPHE Standard Operating Procedures (SOPs), overseeing all external HK contracts for our external, internal and VIP guests, suppliers and partners . Maintaining guest satisfaction by providing high personal standards of customer service and cleanliness. Ensuring colleagues are satisfied by creating a strong and fair culture. To achieve financial (promoting sales and controlling costs) and responsible business goals. We are looking for a Regional Housekeeping Manager who: - Is responsible for all hotels in the Netherlands; it concerns a regional role. The base is located at Park Plaza Amsterdam Airport* (*subject to change). Travel between the hotels is necessary to ensure smooth cooperation and complete tasks correctly. - Keeps all costs under control including labor and cleaning supplies whilst still ensuring all cleaning services are of the highest standard. - Checks invoices and works closely with the managers of the various hotels, the finance department and external suppliers, including the external HK supplier and the linen company. - Manages the relationship with external HK contractor in collaboration with purchasing, managing costs, quality and efficiency to ensure everything we do is in accordance with the contract. - Assists in establishing and achieving hotel housekeeping budgets. This is achieved by having a comprehensive understanding of the profit and loss account, payroll and supplier costs of all housekeeping departments. - Ensures that specific KPIs, both quality and productivity, are established, monitored and regularly improved. - Manages and administers all HK activities, including systems use and management, budgeting and forecasting, inventory management, department management, policy and procedure implementation. - Maintaining contacts and promoting good working relationships with relevant suppliers and, where necessar

Opleiding

Niveau Vmbo

Overige

Talen: Nederlands

VMBO